Privacy Policy

This privacy notice explains how we use the personal information we collect about you when using our website.

What information do we collect about you?

We collect information about you when you register with us, place an order for products or services or provide shipping details. We also collect information when you voluntarily complete customer surveys, provide feedback or apply for a job. Website usage information is collected using cookies. We may also collect contact information on tradeshow visits.

How long do we store your personal information?

Normally we store business-to-business contacts (customers, distributors or other contact persons) for 5 years after last contact or until opt out.

Who has access to the information about you?

Only authorized Phenix Automation employees have access to personal information. Authorized IT-staff may audit and monitor equipment, systems, and network traffic for security, compliance, and maintenance purposes.

How will we use the information about you?

We collect information about you to process your order, manage your account and to email you information about other products and services we think may be of interest to you. We use your information collected from the website to personalize your repeat visits to our website and pass on your personal information to our group of companies so that they may offer you their products and services. Phenix Automation will only share your information for marketing purposes within Phenix Automation.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you based on legitimate interest. If you do not wish to receive marketing information or material, you may opt out whenever you want to. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact
support@phenixautomation.com

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the address below. For your security and privacy, we must make sure who is asking and where to send the information by asking for credentials. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

When you visit our website, we may send "cookies" to your computer. A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for an Internet-related service or password provided by us), such information may be linked to the data stored in the cookie. There are two types of cookies. The first type saves a file for a longer period onto your computer, and it can remain on your computer after you shut it off. Such cookie could, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. The second type of cookie is called "session cookie." While you are visiting a website, session cookies are temporarily stored in your computer's memory. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer since they disappear when you close your web browser. We may use third parties to assist us in collecting or processing information obtained through cookies.

We may use cookies for several reasons, such as:

  • to compile anonymous statistics related to patterns and trends of browsing;
  • to analyze sales data;
  • to conduct marketing research;
  • to user adapt website content or functions;
  • to aid or track site visits of users, of certain Internet-based services;
  • to enable users with passwords to re-enter certain web pages without having to re-type previously typed information.

Other websites

Our website contains links to other websites. This privacy policy only applies to the website within Phenix Automation. When following links to other websites, you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on August 28, 2018.

How to contact us?

Please contact us if you have any questions about our privacy policy or information we hold about you in Phenix Automation: support@phenixautomation.com.

Or

Phenix Automation

PO Box 14585

Rochester, NY 14614

585-641-0535